|
Dear Customer,
Welcome to Frontera Sur’s Website.
In these pages you will find unique, high quality Argentine products, made by experienced craftsmen and artisans who have devoted long hours to the making of these goods, using indigenous raw materials such as Andean wools, silver, full grain leathers, and native wood, following traditional methods.
Thus, when you receive our products you can be certain that the piece you’ve purchased will be unique and precious.
Browse our website for a full outlook of our products. We’re sure there’s bound to be something perfect for you, a loved one or your home.
Iván Maschwitz
Founder & CEO
-------------------------------
• Why Register?
• Sign Up
• How to register
• Navigating Our Store
• Purchasing a Product
• Services
Why Register?
Registering takes just a few minutes, but it will save you lots of time and typing on your future visits. Plus, we'd like to offer you some perks for joining. For instance, if you register with us, we'll save some of your billing information so that you don't have to enter it again. Also, we offer handy personalized services like Gift Reminder, Email Newsletters and Recipient List. Best of all, you can check the status of current orders online and review your account history by visiting the My Account section. Frontera Sur is committed to safeguarding the privacy of our customers. For more information about how your personal information is protected, visit our Safety + Privacy section. If you want to register now, click here.
Back to top
Sign Up
If you want to Sign Up now, click here.
Back to top
How to register
Click on Sign UP and fill in the information required in blank spaces.
Note: * Indicates required information .
Back to top
Navigating Our Store
Our philosophy of shopping is simple: We believe in presenting our products in a simple and easy way for you to shop fast and simple.
Finding the perfect product used to be a challenge; Frontera Sur makes it fun and easy…We have three different sites for your convenience. Shop on line, for those who like to browse websites looking for special treats; Polo, which is devoted to the game of polo and its many fans; and finally Retailers, which aims at shops and stores that are looking for something different to offer to their clients and are benefited by special prices when buying several products at a time. All said, you probably have an idea of who you're buying for, what kind of gift you'd like to give or how much you'd like to spend. You can browse our products by Category (Leather, Textiles, Silverware, Wood Crafts, books and Native Products).
Just use the tabs to your left (for the categories) to go to the collection you want. If you get lost, or want to return to something you saw in a previous screen, you can use the bread crumb of links underneath the upper bar to retrace your steps.
Back to top
Purchasing a Product:
Ordering a product from Frontera Sur takes just a few short steps. After you select an item, you'll be guided through checkout and order confirmation. For a step-by-step explanation of how to order, click here.
Back to top
Services
Monogramming and Personalization:
Many of our products can be personalized using initials or logos. At the bottom of each of these products you’ll have the option “Monogramming and/or Personalization” with an explanation of how you can personalize that item, additional costs and return policies. If you need more information, you can contact info@fronterasur.com and we’ll be happy to assist you.
Custom made items
Some of our products can be slightly changed to suit your needs.
This is possible since we work with artisans and not with large scale manufacturers. If you want to know whether a product can be crafted in a different color, combination of colors, size or material, send an e-mail to one of our Personal Shoppers any day of the week, 10am-6pm PT. Just click on a Personal Shopper icon and use the pop-up window to e-mail us. To send an e-mail to a Personal Shopper now, click here.
Need More Help? (on any of our Products?)
Still unsure about a product? What you see is not enough to help you decide? We can answer your questions and offer further information in real time. Just click on a Personal Shopper icon and use the pop-up window to send us an e-mail. Send an e-mail to a Personal Shopper any day of the week, 10am-6pm PT. To send an e-mail to a Personal Shopper now, click here.
Specialty Shopper
Need help choosing a gift? We can answer your questions and offer suggestions in real time. Just click on a Personal Shopper icon and use the pop-up window to send us an e-mail. Send an e-mail to a Personal Shopper any day of the week, 10am-6pm PT. To send an e-mail to a Personal Shopper now, click here.
Gift Search
Want targeted results fast? Our Gift Search feature makes finding the perfect gift quick and easy. You can search by keyword, price or catalog item number.
Gift Reminder
Our complimentary reminder service helps you remember your family and friends on special days. You will be reminded of special occasions in advance with an email that includes a list of thoughtfully selected gift suggestions. You can access Gift Reminder through the My Account button in the upper bar of every page or by clicking here.
Frontera Sur Gift Box
Our signature Blue gift box comes lined with ivory tissue and is accented with a hand-tied ivory grosgrain ribbon. Your personalized message is printed on a gift card and carefully tucked inside a Blue envelope. This optional finishing touch on your gift is available for most items at $4.95 per gift.
Some of our gifts do not fit into our Blue gift boxes or are best shipped in a different presentation. Oversize items that do not fit into a Blue gift box arrive carefully packed and presented with a gift card.
Corporate Gifts
Your corporate gifts say a lot about you and your organization, so make them memorable and personal. Whether for clients, colleagues or to mark a special corporate event, our Corporate Gifts collection brings personality to your business relationships. Our collection features unique, exciting and imaginative gifts that reflect today's corporate culture.
Ship to List
Every time you send someone a gift, this handy service saves the recipient's name and vital information for you. Next time you purchase, you'll see all your past recipients in a convenient pull down address book on the product information page.
Multiple Ship-to Addresses
Use our multiple ship-to capability to send gifts to different addresses, whether you're sending the same gift to everybody or different gifts to each address. Frontera Sur has enhanced this service so that you can take care of all your gift giving in a single checkout. Look for it on the Checkout page.
Email Newsletters
Sign up here to receive our email newsletters packed with great gift ideas, new products and special promotional offers.
Real-time Inventory Status
Our inventory is constantly updated in real time. When you order an item, you'll know instantly whether it's in stock, and if not, when it will be, right on the product information page.
Sizing
Sizes may vary between countries. Therefore we have a sizing chart that will help you determine your size both in inches and in centimeters. Just follow the instructions to measure your body and check the chart to see which your size in our catalog is. You can order items in either inches or centimeters.
To see sizing chart now, click here.
Need Swatches?
If you are not sure about a color or texture, we can send you swatches so you can get a decisive idea of the product. To ask for swatches now, click here.
Express Gifts
Oops! Did you just remember your aunt's birthday is tomorrow? Everyone's been caught at least once at the 11th hour with a gift emergency. Our Express Gifts collection is a group of gifts always available for next-day delivery. Order any Express Gift by 11pm ET, Monday through Thursday (excluding holidays), and it will arrive the next business morning when overnight customers shippings is selected.
Catalog Request
Our extensive, colorful catalogs are filled with our unique, inventive collections. Each catalog will inspire your next gift purchase. Click here to request your free copy today.
Back to top
|